I have recently cleared my mac of all its data and signed in under a new account and am trying to sign into my icloud account but my computer says my password is incorrect even though I have changed it multiple times and tried on other devices and it works. I am running mac os x yosemite since I have cleared all data on my laptop.
You mentioned - I am running mac os x yosemite since I have cleared all data on my laptop.
As per this article Use two-factor authentication for security on your Mac and iOS devices - Apple Support
To make a Mac (OS X El Capitan or later) or an iOS device (iOS 9 or later) a trusted device, you must sign in to iCloud using your Apple ID on the Mac or device.
Note : 2FA account can't be created in Mac OS Yosemite .
So , if you still wish to use secondary authentication , not only correct Apple ID password is required , the rest of correct credentials like three answers for respective questions , date of birth , rescue mail address and its password are required to set up new Mac , else you have to upgrade the Mac How to download and install macOS – Apple Support
You mentioned - I am running mac os x yosemite since I have cleared all data on my laptop.
As per this article Use two-factor authentication for security on your Mac and iOS devices - Apple Support
To make a Mac (OS X El Capitan or later) or an iOS device (iOS 9 or later) a trusted device, you must sign in to iCloud using your Apple ID on the Mac or device.
Note : 2FA account can't be created in Mac OS Yosemite .
So , if you still wish to use secondary authentication , not only correct Apple ID password is required , the rest of correct credentials like three answers for respective questions , date of birth , rescue mail address and its password are required to set up new Mac , else you have to upgrade the Mac How to download and install macOS – Apple Support
Hello RhysReynolds,
Welcome to Apple Support Communities. Does your Apple Id have the extra layer of security called two-factor authentication? If so, when you sign in, you'll need to use either a six-digit verification code or a physical security key. For more information, check this out:
Use two-factor authentication for security
If you don't use two-factor authentication with your Apple Id, please let us know, and we'll go from there.
We hope this information is useful. Kind regards.
I do have two factor authentication enabled but I still just can’t get past the first step of entering my password because it’s says it is incorrect when it is.
Why does my computer keep saying my icloud password is incorrect when I try and sign in even though I know its the right password?
