Hi there
I'm trying to use my MacBook Pro after a long while not using it. During this time I have changed my Apple password. When I try to log in with my Apple ID and new password it rejects it, despite it accepting it on my Apple desktop. Any ideas what's gone wrong?
Thanks
Rachel
Try connecting the MacBook to Wi-Fi and restarting it. If it’s been offline for a while, it might need to reconnect to Apple’s servers before it recognizes your updated password. If that doesn’t work, try logging in with your old Apple ID password. Sometimes, macOS stores the last-used credentials for login, even if you’ve changed them elsewhere. Once you’re in, you can update the password in System Settings > Apple ID > Password & Security.
If neither works, boot into Safe Mode (restart and hold Shift until the login screen appears), then try signing in again. If the problem is related to a system glitch or cached credentials, Safe Mode might clear it. Worst case, you might need to reset your password via Recovery Mode—but hopefully, it doesn’t come to that.
Try connecting the MacBook to Wi-Fi and restarting it. If it’s been offline for a while, it might need to reconnect to Apple’s servers before it recognizes your updated password. If that doesn’t work, try logging in with your old Apple ID password. Sometimes, macOS stores the last-used credentials for login, even if you’ve changed them elsewhere. Once you’re in, you can update the password in System Settings > Apple ID > Password & Security.
If neither works, boot into Safe Mode (restart and hold Shift until the login screen appears), then try signing in again. If the problem is related to a system glitch or cached credentials, Safe Mode might clear it. Worst case, you might need to reset your password via Recovery Mode—but hopefully, it doesn’t come to that.
Thanks very much indeed, that's very helpful. Yes, I haven't used the MacBook in well over a year. And of course I have forgotten my previous password. I will try the steps you've outlined. Many thanks for taking the time to offer such thorough advice.
MacBook Pro not accepting Apple ID and password
