iPhone defaulting to Facetime

My husband is having issues with calls defaulting to Facetime. It happened to me just today. He called me and it came to my iphone as a facetime call. Looked around in settings, but nothing jumped out as a solution. Thanks for any hints/clues.

iPhone 6s

Posted on Oct 9, 2023 6:45 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 8:08 AM

Hello Fiddlegal55,  

Welcome to the Apple Support Communities.  


You may want to try editing your contact card. If a phone number is listed as an "iPhone" in the contact settings, FaceTime audio and video options will be shown when dialing.



It may also help to clear the call history before trying again.



All the best!

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1 reply
Question marked as Top-ranking reply

Oct 10, 2023 8:08 AM in response to Fiddlegal55

Hello Fiddlegal55,  

Welcome to the Apple Support Communities.  


You may want to try editing your contact card. If a phone number is listed as an "iPhone" in the contact settings, FaceTime audio and video options will be shown when dialing.



It may also help to clear the call history before trying again.



All the best!

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iPhone defaulting to Facetime

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