My shazam will not open for me to hear any music. I don’t want to delete it just yet incase you can help me with this?

issues with your app Shazam. It won’t open

iPhone 12 Pro Max, iOS 16

Posted on Oct 9, 2023 9:30 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2023 9:16 AM

Hello Rivera44,


We understand that Shazam is not opening as expected and we'd like to provide you with a few steps that may be able to help resolve this issue:


1. "Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."


More details here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Cheers.



 

2 replies
Question marked as Top-ranking reply

Oct 10, 2023 9:16 AM in response to Rivera44

Hello Rivera44,


We understand that Shazam is not opening as expected and we'd like to provide you with a few steps that may be able to help resolve this issue:


1. "Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."


More details here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Cheers.



 

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My shazam will not open for me to hear any music. I don’t want to delete it just yet incase you can help me with this?

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