mail search function not working in MacOS Sonoma

mail search function not working in MacOS Sonoma!!


We have tried all the suggestions out there on the web in order to fix the issue, none of them have worked thus far. I had to have our tech department uninstall MacOS Sonoma, and reinstall the previous operating system. My tech person suggested the problem could be connected to the new generation Apple chip in my MacBook Air?


Any assistance would be much appreciated!!


Cheers, Marcus

MacBook Air 15″

Posted on Oct 9, 2023 11:53 AM

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Posted on Nov 10, 2023 9:15 AM

I found the problem was caused by the latest update to Goodnotes. Searching from that starting point lead to the solution of

  1. logging out / signing out of iCloud
  2. Restart computer
  3. log into / sign into iCloud


Both Mail and Photos (and Notes etc.) will re-index over a few minutes and all works for me now.


If the above still doesn't work, turn off both Mail and Photos in iCloud settings and then turn both on again.


I hope this helps

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Question marked as Top-ranking reply

Nov 10, 2023 9:15 AM in response to mahmassa

I found the problem was caused by the latest update to Goodnotes. Searching from that starting point lead to the solution of

  1. logging out / signing out of iCloud
  2. Restart computer
  3. log into / sign into iCloud


Both Mail and Photos (and Notes etc.) will re-index over a few minutes and all works for me now.


If the above still doesn't work, turn off both Mail and Photos in iCloud settings and then turn both on again.


I hope this helps

Nov 3, 2023 5:02 AM in response to mmitchinson

I tried a number of fixes from the web but finally signed out of iCloud and then signed in again. email files were deleted and then resynchronised and search began working again. You will need to wait for the resync to work its magic (depending on the number of emails in your various folders).

I also just noticed Photos didn't resync but this is as simple as turning iCloud Photos off in Settings and then turning back on and Voilá.

Dec 20, 2023 2:58 PM in response to mmitchinson

Everytime there is a system upgrade my search in Mail stops working. But I found something that fixes it: https://www.technewstoday.com/apple-mail-search-not-working/ "Reset Apple Mail on Mac."


The 2 things I would like to add are:


1. When he says "Press on Mail when it appears under the Process Name list" he means double click on Mail.

2. I need to restart my Mac at the end of the process and then it all works again!

Jan 25, 2024 5:44 AM in response to mmitchinson

Same problems as others. For my admin account, Mail search not giving any responses at all. Spotlight giving applications and web searches, but not documents or mail. For another account everything worked fine.

Problem started with new Mac Mini install and move from iMac. Some error message about accounts and strange behaviour.

After trying all the terminal access to stop/start spotlight, spotlight setting changes, safe mode etc the problem remained.

Just tried signing out of iCloud and restarting, and both Mail and Spotlight work. Hope it continues!

Far too messy all round though. Not had issues like this with Microsoft.....

Oct 19, 2023 1:24 PM in response to mmitchinson

I have the same issue after updating my Macbook Pro (14-inch 2021) M1 to Sonoma. I first noticed this in Mail but "Search" does not work in most of the Apple applications like Notes, Spotlight, Calendar, and Pages; these are the ones I have tested so far. I have tried many things I found online but nothing fixes the issue. As a temporary solution, I have to install Microsoft Outlook where the "Search" works perfectly fine.


Please notice that I have another MacBook Pro (Intel 2016), that I updated to Sonoma as well and I haven't had any issues on this machine.


I hope Apple is looking into this and provide a way to fix it.

Jan 25, 2024 12:43 PM in response to mmitchinson

I have had this issue with all my computers when I upgrade. On the first occasion I spoke to apple and they told me how to fix it and the fix has worked with all my computers whenever it happens. Open you computer in SAFE MODE, you can google how to do it. Then check the email search is working and close and restart in normal mode.


It will then work.

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mail search function not working in MacOS Sonoma

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