Ever since I updated my phone I’m unable to send regular iMessages or FaceTime to certain people, the only way I can send a text is as a text message and they don’t have me blocked. I’ve restarted my phone, checked iMessage settings and talked with Verizon. No one is able to help me, anyone know what’s going on?
iPhone 14 Pro, iOS 17
Hello amiah130,
This page can help out with providing some steps and suggestions that may be able to resolve issues sending messages: If you can't send or receive messages on your iPhone or iPad - Apple Support
If you still need help
* Try to restart your iPhone or iPad.
* Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
* Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
* If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
* Make sure that your device has enough space to receive images and videos.
* Make sure that you entered the correct phone number or email address for the contact.
If you're still unable to send the iMessages as expected then you may try reaching out to Apple Support to investigate further: Apple Support
Cheers.
Unable to text or facetime
