You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

yingo228 Author

Level 1

5 points

Face ID stopped working on iPhone XS Max

Face ID

[Re-Titled by Moderator]

iPhone XS Max, iOS 17

Posted on Oct 9, 2023 8:13 PM

Top-ranking reply

Niel

Level 10

733,307 points

Posted on Oct 9, 2023 8:19 PM

This is generally a hardware issue. If the unit's on an OS version older than 17.0.3, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.

(245537)

View in context

Face ID stopped working on iPhone XS Max

Similar questions