Iphone 15 Pro Camre particle

I bought an Iphone 15 pro from VN. After using it for 10 days, I found particles in the camera


I think these two particels are between Camera and BC (Camera surface)


I didn't find it when I opened the box after buying it, but after 10 days of use, I found it, so I seriously doubt that factory personnel discovered the problem but hid it with slapping and other actions.


How do I need to solve my problem.


iPhone 15 Pro, iOS 17

Posted on Oct 9, 2023 8:08 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 3:13 PM

Hey there Jospeh_Yang,


We'd like to help! As you mentioned that there are physical particles stuck in the rear camera lenses on your iPhone, then the next step would be to have your iPhone inspected at the nearest Apple Store, or Apple Authorized Service Provider.


This link will show the nearest service locations, contact details, and available appointment slots under the ‘Service & Support’ section: Find Locations If you need help with setting up service, you can reach out to Apple Support here to assist: Get Support


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 10, 2023 3:13 PM in response to Jospeh_Yang

Hey there Jospeh_Yang,


We'd like to help! As you mentioned that there are physical particles stuck in the rear camera lenses on your iPhone, then the next step would be to have your iPhone inspected at the nearest Apple Store, or Apple Authorized Service Provider.


This link will show the nearest service locations, contact details, and available appointment slots under the ‘Service & Support’ section: Find Locations If you need help with setting up service, you can reach out to Apple Support here to assist: Get Support


Cheers!

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Iphone 15 Pro Camre particle

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