I got a brand-new iPhone 15 Pro Max last month. After using it for just one month, I saw something foreign inside the main rear camera. I think it's a problem from when it was made. Now, it really bothers me, and I'm upset. I don't want to fix or open my new iPhone; I want a new one to replace it.
Can I get a replacement after just one month?
No.
Apple may replace it, repair it or give you a refurbished unit - those are the terms of the Apple warranty.
Make an appointment with your local Apple Store to have your device examined:
Genius Bar Reservation and Apple Support Options - Apple
or contact Apple Support directly:
Contact - Official Apple Support
No.
Apple may replace it, repair it or give you a refurbished unit - those are the terms of the Apple warranty.
Make an appointment with your local Apple Store to have your device examined:
Genius Bar Reservation and Apple Support Options - Apple
or contact Apple Support directly:
Contact - Official Apple Support
Thank you for your reply. Really disappointed after seeing this.
[Edited by Moderator]
Anything made by humans may have sample defects, it's why Apple offers a warranty.
Yes, I have an appointment on 25 Jan (Apple Support). Let’s see what will be their advice.
Foreign particle inside brand new iPhone 15 pro max rear camera
