When trying to update my iPhone 12 it says “error has occurred”

everytime i try to update my phone it says “error has occurred” but it won’t tell me what the error is


[Re-Titled by Moderator]

iPhone 12, iOS 16

Posted on Oct 9, 2023 11:39 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2023 11:47 PM

Did you try to use computer or Mac, if you are trying to upgrade iOS wirelessly?

Update your iPhone, iPad, or iPod touch with iTunes - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Also check this excellent summary about how to prepare for the Wi-Fi upgrade by Lawrence Finch in this discussion:

iOS 15.7 Update Failed - Apple Community




1 reply
Question marked as Top-ranking reply

Oct 9, 2023 11:47 PM in response to myathach

Did you try to use computer or Mac, if you are trying to upgrade iOS wirelessly?

Update your iPhone, iPad, or iPod touch with iTunes - Apple Support

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Also check this excellent summary about how to prepare for the Wi-Fi upgrade by Lawrence Finch in this discussion:

iOS 15.7 Update Failed - Apple Community




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When trying to update my iPhone 12 it says “error has occurred”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.