My phone can’t update it says error what’s is the problem

When I press update it says error and I’m using iPhone 7 Plus when I update my software it says error

Posted on Jul 30, 2024 8:53 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2024 8:55 AM

An iPhone 7 can't be updated beyond 15.8.2, it doesn't have the hardware required to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.7

• If you have an iPhone 6S through 7, or SE 1st generation, you can update to 15.8.2

• If you have an iPhone 8 or X, you can update to 16.7.8

• If you have an iPhone SE (2nd generation or later), or XR through 15, you can update to 17.6

2 replies
Question marked as Top-ranking reply

Jul 30, 2024 8:55 AM in response to Shiluba

An iPhone 7 can't be updated beyond 15.8.2, it doesn't have the hardware required to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.7

• If you have an iPhone 6S through 7, or SE 1st generation, you can update to 15.8.2

• If you have an iPhone 8 or X, you can update to 16.7.8

• If you have an iPhone SE (2nd generation or later), or XR through 15, you can update to 17.6

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My phone can’t update it says error what’s is the problem

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