App Notes overheating Ipad and crashing

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App Notes overheating Ipad and crashing

Hi, I saw already a topic about this problem in 2022 for the IOS 15 but now we are one year later and the problem doesn't seem to be fixed.

So when I m using the Note App of Apple to take hand written notes with the Apple Pen, my Ipad pro (12,9 inches) (4th generation) overheats (like I never experienced with anything else even with high demanding games). The display of the written notes slows down taking a second to display on the screen making it difficult to take notes. After a while, the app crashes and I loose part of my notes. As I m connected to the Wifi, I thought it would synchronize the latest notes but it didn't. I lost 30 minutes of notes more or less. It didn't happened only once but serveral times.

I m taking notes for a class so I m writing them in the same note file which is now getting bigger and bigger. Could it be the problem???

Posted on Oct 10, 2023 12:57 AM

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Answer 1

bruno75

Community Specialist

Oct 10, 2023 8:10 PM in response to Orbitalwave

Hey there Orbitalwave,

We'd like to help by learning more about what's happening, along with ruling out some basics:

You mentioned that the slower performance when writing notes occurs in a note that you keep adding notes to, but does this same issue occur if you add hand-written notes to other notes? You can test this by creating a new note to see if the same issue occurs.
You also mentioned that your iPad is getting warm, but that's expected for any electronic device. With that said, are you seeing any temperature alerts on the screen, and is it being used within its temperature range? Check for the range near the top here: If your iPhone or iPad gets too hot or too cold
Since you have a compatible iPad model, the latest version is iPadOS 17.0.3. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad

Cheers!

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App Notes overheating Ipad and crashing

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