My face I d had been disabled

My Face ID has been disabled

Posted on Oct 10, 2023 1:10 AM

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Question marked as Best reply

Posted on Oct 10, 2023 1:27 AM

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your front camera (remove any obstacles, if present), see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro


If the issue persists, after performing all the steps provided in the above support articles, contact Apple Support directly, using this specific link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region. After checking it out, they'll give you all the available options.


Regards

Giulio


1 reply
Question marked as Best reply

Oct 10, 2023 1:27 AM in response to adeoye35

If you're sure that nothing (case/cover, screen protector, dirt) interferes with your front camera (remove any obstacles, if present), see this support article:--> If Face ID isn't working on your iPhone or iPad Pro and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro


If the issue persists, after performing all the steps provided in the above support articles, contact Apple Support directly, using this specific link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region. After checking it out, they'll give you all the available options.


Regards

Giulio


My face I d had been disabled

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