DropBox Incompatibility with MacOS Sonoma

I've sorted out the issue thanks to a suggestion from Dropbox support on the first day, which I initially hesitated to follow because some reported file loss.

The process is straightforward and user-friendly. You need to unlink the device by disconnecting the user, then reconnect the same user. By doing this, the indexing starts anew, first with the old method, then with the File Provider. At the end of the process, the issue is effectively resolved, and I've got my Dropbox back in sync, as usual.

I've detailed the step-by-step procedure on the Dropbox forum. If anyone plans to do it, I recommend giving it a read to avoid any unexpected issues that may still arise, as there are some choices to be made in terms of options during the process.

Regardless, at least for now, I don't consider myself a fully satisfied Dropbox user anymore. My trust in the brand has significantly diminished, especially in light of the lack of apologies from the company.

I was referring to the fact that among the settings, there's the "Disconnect" command. Essentially, it's a logout.

Many of us have done it this week. We've discussed it in the thread I linked earlier. They simply suggested to restart the computer, log out and log back in, or things like that. We're waiting for some official news, maybe an update. We don't understand what we should do.

Well, we're venturing a bit off-topic here, but since we're at it, I can tell you that I've been using it for over 10 years now. Unlike Google Drive, which back in the day, along with Dropbox, was the only alternative, I've never had to deal with duplicated files with Dropbox. That's why I eventually decided to switch to a paid account with them. And I can tell you, I haven't regretted it because over time, they've added some incredibly useful add-ons that I use daily for work (Dropbox Transfer being one of the most useful).

However, this time around, they're really messing up. It seems absurd that the Dropbox app for Mac wasn't properly tested before the Sonoma launch!

Truly pathetic and ridiculous.