I have an addressee whose email keeps going direct to my Archive Folder in MacMail. I have no rules or behaviours in place. This is happening on all my devices, iPhone; iPad; and MacBook. Can't seem to solve it.
Hello Auto-Archiving ,
Welcome to the Apple Support Communities.
Start by checking the Mailbox Behaviors preferences for your account: Change Mailbox Behaviors preferences in Mail on Mac
You will also want to be sure that "Archive" is not selected under "Move discarded messages". This article explains more: Archive emails in Mail on Mac.
Please also double check that there are no rules set up to move these messages to the Archive folder: Use rules to manage emails you receive in Mail on Mac.
Please contact Apple Support directly if you continue to notice any unexpected behavior: Apple Support.
All the best!
Hello Auto-Archiving,
As the issue persists, we advise reaching out to Apple Support directly, using the link in the previous message.
Let us know if we can assist with anything else at all. Take care.
Done all that. And there are no rules set, nor behaviours that mention anything regarding Archive. It is only one person's email that this happens to.
email being sent automatically to Archive Folder
