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AirTag sharing keeps failing

My kids share their AirTags with me, but they keep on "unsharing" after a while.


Kid 1 share, then kid 2. After a short while kid 1 AirTag disappears from my Find my app. Then after a few days kid 2 also disappears.


Known issue? Fix?


We all run ios17

iPhone 14 Pro

Posted on Oct 10, 2023 5:02 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2024 12:10 PM

I can share my air tags with my wife, but she can't share them with me.

The process works as it should until I accept. Then it drops from her phone and mine, like it was never initiated.

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2 replies

Oct 11, 2023 7:03 AM in response to elangsru

Hey elangsru,


Thanks for using Apple Support Communities. Complete the following steps to see if they help to resolve the issue with the AirTags no longer appearing:


  1. Ensure all devices are updated as software updates were recently released. If an update is needed, back up first. Here's a guide with both steps, just in case: Update your iPhone or iPad - Apple Support
  2. Stop sharing the AirTags using the steps here: Share an AirTag or other item in Find My on iPhone - Apple Support
  3. Reset the AirTags and set them up again for fresh connections: How to reset your AirTag - Apple Support and Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support
  4. Share the AirTags again using the resource in Step 2 above.


Let us know how it goes.


Take care!


AirTag sharing keeps failing

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