Stop my phone call logs appearing on another iPhone post ios17

Logs of my phone calls appear on my wife’s phone and hers on mine - post iOS17 installation

how to stop it?

Posted on Oct 10, 2023 5:18 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2023 7:17 AM

Hello angelofromaustralia,


We can understand wanting to stop getting a merged call log with yours and your wife's information. It sounds like the two of you may be sharing the same Apple ID. If that is the case, this will be what is causing the logs to merge and show details for the both of you. Apple does recommend that each user has their own Apple ID. You can read more info about that here: Make sure that each family member has a unique Apple ID - Apple Support. Decide who will keep the current Apple ID, then create an Apple ID for the other.


Help your family member create an Apple ID, then set up Family Sharing
To avoid issues caused by sharing an Apple ID, set up an Apple ID for each family member and set up Family Sharing.

1. On the family member's device, sign out of iCloud.
2. Ask your family member to create an Apple ID. If the family member is under 13, create an Apple ID for your child.
3. Ask your family member to sign in to iCloud with their new Apple ID on their device.
4. Set up Family Sharing and invite the family member to your group.
5. Set up purchase sharing. If you have children in your family, you can also set up Ask to Buy
6. Now you can share purchases, subscriptions, and more with your family.


We hope this information helps you out.


Kind regards!

3 replies
Question marked as Top-ranking reply

Oct 11, 2023 7:17 AM in response to angelofromaustralia

Hello angelofromaustralia,


We can understand wanting to stop getting a merged call log with yours and your wife's information. It sounds like the two of you may be sharing the same Apple ID. If that is the case, this will be what is causing the logs to merge and show details for the both of you. Apple does recommend that each user has their own Apple ID. You can read more info about that here: Make sure that each family member has a unique Apple ID - Apple Support. Decide who will keep the current Apple ID, then create an Apple ID for the other.


Help your family member create an Apple ID, then set up Family Sharing
To avoid issues caused by sharing an Apple ID, set up an Apple ID for each family member and set up Family Sharing.

1. On the family member's device, sign out of iCloud.
2. Ask your family member to create an Apple ID. If the family member is under 13, create an Apple ID for your child.
3. Ask your family member to sign in to iCloud with their new Apple ID on their device.
4. Set up Family Sharing and invite the family member to your group.
5. Set up purchase sharing. If you have children in your family, you can also set up Ask to Buy
6. Now you can share purchases, subscriptions, and more with your family.


We hope this information helps you out.


Kind regards!

Oct 12, 2023 5:53 AM in response to genieen16

Thank you Genieen16

Your answer is most helpful in getting around an unwanted issue clearly created by Apple.. for some unknown reason!!

The big question however, is WHY????

For more than 10 years now, sharing an Apple ID within a family has been ok.. and it worked easily and perfectly BUT now Apple decided that we should all have our own individual ID.. we can only wonder why.

For certain, there are 100s of millions of people around the world, asking the same question

As Apple users, we do not want this change… but will Apple listen to us?

for now I will continue to put up with the inconvenience of sharing the ID with my wife… but maybe I should simply consider walking away from Apple all together

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Stop my phone call logs appearing on another iPhone post ios17

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