my new iPhone 15 Pro Max won't discover any of my bluetooth devices

Next to where it says devices, all I get is a circle

iPhone XS Max, iOS 17

Posted on Oct 10, 2023 5:22 AM

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Posted on Jun 18, 2024 7:51 AM

Update: I brought the phone in to the Apple store and they were not able to find anything wrong with it. To be clear, I had no issues connecting to some bluetooth devices (three apple products and two others). But I had three devices the phone would not "see" when they were in pairing mode.


I brought one of those devices with me to the store and the tech could not connect with it either on his phone. Turns out than when I upgraded to the iPhone 15 and iOS 17.5.1, I also needed to upgrade the firmware on some of the devices I was trying to pair.


For one of those devices, a Sena bike helmet with a bluetooth intercom set up, this was a complicated procedure, but after installing new firmware the devices were all recognized by the phone and were successfully connected.

96 replies

May 28, 2024 6:29 AM in response to JTesk

May 2024. Just got a brand new iPhone 15 Pro. This phone will not automatically connect to my Bluetooth devices as my previous 13 Pro did. I go into pairing mode. I select the device (Bose Bluetooth speaker). It shows connected to the device, but I can't hear anything. I unpair and repair again, but still the same issue. Only way to get it working is to completely turn off the phone and Bose speaker, restart both, and then pair again. This is very frustrating. As mentioned above, with my previous 13 Pro, all I had to do was turn on my Bose speaker and it quickly and automatically connected to my phone. This is rather frustrating. Any ideas will be welcomed. Thanks!

Feb 13, 2024 6:04 PM in response to JTesk

My Prius has suddenly stopped recognizing my phone's bluetooth - it doesn't recognize the phone's name, which I've never changed. Set next to the dashboard, my iphone still won't make contact. It worked fine until 3 days ago. Set next to my Mac, the mac bluetooth is on but won't recognize the phone. It does still connect to the watch but everything else is not connected.. I'm stumped.

Mar 1, 2024 3:01 PM in response to JTesk


Just got my 15 pro and am having similar issues. Some devices will connect and others won't. I'm pretty savvy w this stuff yet can't figure out what is going on. My headphones are connected but my JBL speakers won't connect. Bluetooth just keeps spinning looking for other devices - yet no options for connecting come up even when the device is in pair mode.


Apple techs - please fix this bug!

Mar 2, 2024 3:42 AM in response to JTesk

Had my 15 Pro Max for a week. Out of the box it wouldn’t transfer from my old 13PM when next to each other so had to set up from cloud back up. Watch wouldn’t connect or work properly until I carried out a hard reset on the watch and soft on the phone. Works with my EarPods pro fine. However I cannot get it to stay connected to my car and when it does connect can’t get any audio. Been onto support 3 times and it seems I’m the only 1 with this issue……. According to them. There is clearly a huge issue with the 15PM BT that Apple is either ignoring or choosing to do nothing about. I know the 15 pro and pro max use a newer version of BT but Bluetooth is backward compatible. Any suggestions from those that have posted that they sorted it and anyone know when Apple is going fess up to an issue? Been Apple for years very disappointed.

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my new iPhone 15 Pro Max won't discover any of my bluetooth devices

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