Insurance asking me to turn off Find My before repair

Hi, is it normal that a repair centre would insist that Find My needs to be off before they take in the phone? (And Activation Lock, I assume.) Does this just mean that they're not accredited repairers, or what? Sounds fishy to me.

iPhone SE

Posted on Oct 10, 2023 5:39 AM

Reply
Question marked as Best reply

Posted on Oct 10, 2023 9:03 AM

This is from Apple's "Get Ready for Repair" Support page.


"For some repairs, you'll need your Apple ID password to erase your device and turn off Find My.*"


5 replies

Insurance asking me to turn off Find My before repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.