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User profile for user: johns.t
johns.t Author
User level: Level 1
6 points

Apple cancelled half of my 4TB combined storage and is forcing me to buy the new 6TB plan. Anyone know a workaround to get 4TB combined anymore?

Hi everyone. Prior to yesterday I had Apple One Premier on my regular Apple ID that included 2TB and also paid 9.99 for the iCloud+ 2TB storage on my subscription ID that magically combined in family share for a total of 4TB. I currently need just above 2TB. Recently Apple changed their plans and only allow Apple One Premier with either an additional 6TB or 12TB (8 or 14TB combined). Yesterday Apple suddenly cancelled 2 of my TBs (preventing me from getting email) and when I spoke to a senior advisor in support (after 6 call transfers) she said I have to buy the 6TB plan (she also said I cannot have both Apple Premier and 6TB together, I can only choose one, which I think is wrong based on Apple official website).


Does anyone know how to get 4TB of storage anymore by combining Apple Premier and 2TB of iCloud+?


I need Premier to exist on my purchases/subscription ID since it has all my other purchases and is the ID I use to share with family.


Thanks!

John

MacBook Pro 14″, macOS 14.0

Posted on Oct 10, 2023 9:07 AM

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User profile for user: johns.t
johns.t Author
User level: Level 1
6 points

Posted on Oct 10, 2023 6:09 PM

OK. I think I figured it out, but it is not a real solution:


Basically, you have to purchase both Apple One and any iCloud+ storage with only a primary ID. You cannot be signed into Media & Purchases with a secondary ID, or it will force your Apple One media subscriptions into the secondary ID and divide your Apple One and iCloud+ storage subscriptions between your Primary and Secondary IDs (not combine them).

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User profile for user: johns.t
johns.t Author
User level: Level 1
6 points

Oct 10, 2023 6:09 PM in response to johns.t

OK. I think I figured it out, but it is not a real solution:


Basically, you have to purchase both Apple One and any iCloud+ storage with only a primary ID. You cannot be signed into Media & Purchases with a secondary ID, or it will force your Apple One media subscriptions into the secondary ID and divide your Apple One and iCloud+ storage subscriptions between your Primary and Secondary IDs (not combine them).

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Apple cancelled half of my 4TB combined storage and is forcing me to buy the new 6TB plan. Anyone know a workaround to get 4TB combined anymore?

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