Preview - cropping location issue

I'm on Monterey 12.7 and can't control the crop location on a PDF. If I want a portion cropped I take the normal steps--rectangular, etc, but resulting crop is different area of PDF (wrong area or blank page). Any ideas? Thanks.

iMac 27″, macOS 12.7

Posted on Oct 10, 2023 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2023 8:41 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.



5 replies
Question marked as Top-ranking reply

Oct 11, 2023 8:41 AM in response to CMVNMG

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Preview - cropping location issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.