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unable to sync iphone 14 pro max with macbook pro

Unable to sync iPhone 14 Pro Max with Macbook Pro. Sync starts on the Macbook says "Syncing (Step 2 of 4) - Preparing to Sync". Sync NEVER completes. I have to reboot my iPhone and my MacBook. I can take a iCloud backup and it shows and I can take a backup to the MacBook Pro without any problem. I just can not SYNC the iPhone to the MacBook Pro.

iPhone 14 Pro Max

Posted on Oct 10, 2023 10:54 AM

Reply
4 replies

Jan 11, 2024 4:41 AM in response to TarHeel Fan

TarHeel Fan wrote:

Unable to sync iPhone 14 Pro Max with Macbook Pro. Sync starts on the Macbook says "Syncing (Step 2 of 4) - Preparing to Sync". Sync NEVER completes.

Hi TarHeel Fan, sadly there is no "solution" to the problem, only a "workaround". This is a known problem leaving many users frustrated that Apple has not taken appropriate action to fix this once and for all (it's a very old issue).


Go here to read-up and hopefully it will help:

Summary of Issues: MDCrashReportTool, Backup, Sync, Preparing to Sync


Good luck!

-R.

unable to sync iphone 14 pro max with macbook pro

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