I bought the new iPhone 15 Pro. I backed up my iPhone 12 pro to the cloud before transferring to new phone. On my 12 imessages dated back to my very first iPhone conversations. After the transfer, I only have conversations dating back to July 2023. How can I get all of my conversations back?
iPhone 12 Pro, iOS 16
Hi KianaC14,
Thank you for using the Apple Support Communities! We would recommend the guidance in the article below that can help:
About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup
Sometimes the restore process may look complete, but your device is still downloading information in the background. To check this, tap Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.”
With Messages in iCloud and Voice Memos in iCloud*, your text messages and voice recordings automatically upload to iCloud. They aren’t included in your backup. After you restore your device from iCloud Backup, stay connected to Wi-Fi so that your text messages and voice recordings can download.
Hope this helps!
Have a great day.
Hi KianaC14,
Thank you for using the Apple Support Communities! We would recommend the guidance in the article below that can help:
About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup
Sometimes the restore process may look complete, but your device is still downloading information in the background. To check this, tap Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.”
With Messages in iCloud and Voice Memos in iCloud*, your text messages and voice recordings automatically upload to iCloud. They aren’t included in your backup. After you restore your device from iCloud Backup, stay connected to Wi-Fi so that your text messages and voice recordings can download.
Hope this helps!
Have a great day.
my imessages will not transfer
