iPhone 15 Pro Max Black Screen

I hope my writing will help someone.

I am also using 15 max and I have to Force restart iPhone.

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button

I hope it will be fixed in the next update.

I had the same thing happen while charging my phone overnight. I could feel the vibrations and sounds but screen was black. I even had someone call me and it rang but the screen would not come on. I ended up restarting with the volume up volume down and hold the power button until it reset. Came back on without issue.

Apple please look into this.

If anyone still experience this problem, turn off “Always on Display” in the Display & Brightness settings. It was the only solution for me that stop the random black screen when I did it two weeks ago. Temporary solution till Apple does something about it

Shouldnt they replace it with a brand new one? Mine was 13 days old.

bro I literally just got the same thing I left my phone on charge on an at&t usb c charger overnight it was making all the noises and everything but would not show an image the screen just stayed black.so what ended up happening is my wife called me and then it started showing the screen again this is a very weird glitch and i hope they fix this soon cus not only is it weird its scary when you buy a phone not even a month ago and its dead in the water for no reason, without a warranty.

This has happened to me twice after having the phone for less than 2 weeks, always while it it overnight charging. It has only been able to turn off through force restarting - which on accidental button pushing to try and remember set off an emergency flash/siren on my phone - scary in the middle of the night.

I have had the same happen. While the forced reset made the phone functional again, it is worrisome that this continues to happen. I thought I had a bad iPhone but seeing this thread, the issues seems beyond that.

This happened to me this morning, and luckily I had an iPad to look up the solution:

1) Press the “sound up” bar on the left side quickly

2) Press the “sound down” bar on the left side quickly

3) Hold the hard reset on the right until the Apple symbol appears

4) This will bring you to the Home Screen to put in your pass code

5) Clear your phone of all open apps.

Apparently when the phone backs up or updates overnight, some of the new updates might not be compatible and the phone shuts down.

Hopefully they find a fix for this soon!

Just experienced it today. Also happened when charging overnight. Forced restart fixed the problem. Hopefully Apple can find a fix for this since it still happens post-iOS update.

I encountered the same just now, newly purchased a week ago. When I woke up and check the phone has black screen yet you will hear and feel it is on. I managed to power off using the buttons. As checked it has the latest update already of 17.1. What does Apple says about this issue?

I’m going to turn off raise to wake and report back in few days

Also something odd worth mentioning and need you all to respond to cross check.

I always leave my phone connected at work during the day as well.

but I only recollect this happening during night when asleep and realizing when I wake up.

is it same for you all?, could it be alarm causing this?

I was searching online for this issues and found that a lot of people have been experiencing the same problem as me. My iPhone was completely dead after an overnight charge. I can heard the buttons and feel the vibrations but the screen was completely black for the rest of the night last night. I hope apple fix this problem.

Hi Blueberrsunris10,

If you're continually having this issue and are fully updated, you may need to reach out to Apple to look into this with you further. You can get started on that here: Get Support

Cheers.

Just happened to me too, always on went off while it was on charge at night in front of me and I thought its just the AOD that turned off. Tapped to wake the screen.. nothing. Pressed the unlock button... nothing. Finally had to force restart it to get it working again.

Please tell me its a software issue cuz I'm really not looking to get another phone and set all the apps from scratch again even with iCloud backup.

The first time for me was last night. I noticed the screen was black after removing it from charging. I tried restarting, etc. After a while, I got the Restore screen with the address in the picture. I went to the address, plugged the phone into my MacBook Pro, restarted it, a Finder window opened, and software downloaded/installed into the phone. After completion and restart, the iPhone returned to normal.

I didn't see this process mentioned. Is it new? So far, the phone's operating normally.