iPhone 15 Pro Max Black Screen

This has happened to me twice after having the phone for less than 2 weeks, always while it it overnight charging. It has only been able to turn off through force restarting - which on accidental button pushing to try and remember set off an emergency flash/siren on my phone - scary in the middle of the night.

Just happened to me too, always on went off while it was on charge at night in front of me and I thought its just the AOD that turned off. Tapped to wake the screen.. nothing. Pressed the unlock button... nothing. Finally had to force restart it to get it working again.

Please tell me its a software issue cuz I'm really not looking to get another phone and set all the apps from scratch again even with iCloud backup.

The exact same thing happened to me just now! My heart skipped a bit.

Had it charging overnight and this morning unplugged it as usual and the screen was unresponsive. Checked the charging cord and charger which were normal and connected the phone again, felt the little vibration immediately and after a few minutes tried to turn on the phone nothing happened, tapped the action button and it vibrated again meaning it was on. Searched about the subject and saw advice to hard reset but since I could see the screen I not sure if I succedeed. After a few tried the screen came back to life.

My iPhone 15 Pro was bought mid September and this is something that I don’t expect from a 1350€ smartphone!!!

This needs to be addressed ASAP!

Shaw on another forum that this is related with using a non-original apple charger…

Happened to me twice now. phone only a few weeks old. very inconvenient occurance. was able to find a solution yesterday using my laptop. pushed up and down volume buttons and then the start button..was ok during the day but charged overnight and same thing this morning-the black screen of death. used same maneuver but took 5-6 tries before the phone opened. not sure what to do but think I'll contact apple support. I'm traveling and this is most inconvenient.

Just experienced it today. Also happened when charging overnight. Forced restart fixed the problem. Hopefully Apple can find a fix for this since it still happens post-iOS update.

Brand new iPhone 15 pro max bought on 19th October and I have experienced this 3 times.

my old post was removed because I mentioned it’s happening on 17.2, but I reverted back to 17.1 and it’s still occurring

I’m wondering if this is software / hardware issue.

hope they address it

I am using charge until 80% and leave my charging connected bedside.

using always on display as well

when I wake up the display is black

what is weird is it’s not pitch black

the OLED panel is on. As you can see it’s on

This literally just happened to me this morning I panicked. The sound and vibration was working but completely black screen! I did a hard reset after seeing all your posts and it worked. Now im scared for this to happen again. Seeing all ur post it seems to be common.

Ya and a diff phone isn’t going to help !!! At all. Mine hasn’t done it since I shut off the .. raise to wake

This didn't work for me. I just asked Siri to restart my iPhone and it fixed the problem.

I am having the same issues too recently. Only happens while I am charging overnight. I have to do a force restart to get the screen to come back on. I can feel the vibration and it has sound when pressing the buttons. So far it happened twice.

Same exact thing happened to be. Eventually it turned on. I hope apple fixes this soon.

Same issue last night and the night before. $1300 on a new phone and this is what I get! :(

I have had the same happen. While the forced reset made the phone functional again, it is worrisome that this continues to happen. I thought I had a bad iPhone but seeing this thread, the issues seems beyond that.

This just happened to me last night and while it was charging overnight. Is this something that might be fixed with an Update? Gladly it woke the screen when I had my wife call me. But I've had the phone now for about almost two weeks now. Apple please find a solution to this.

Same happened to me three times already in less than a month. I need to check my emails as soon as I wake up because of my business. Now with a this issue phone that I pay more than $1300 I have to wait two or three hours until the phone wants to work. There is a way to hard reset but because the screen is of is hard to do it.

i called Apple this morning and they want to send me a refurnished phone to replace this one which is new. Very bad for Apple to do that with their customers. Very disappointing