iPhone 15 Pro Max Black Screen

Phone went black AGAIN for the fourth time and I thought with this latest update 17.2.1 this would fixed the problem. Apple you are slacking on the quality of your phones. As much as public pays, I thought this would have been a fix by now. I’m just worried next, it won’t start up.

It just happened to me! In my attempts to “turn it back on,” I felt the strong vibrations to seemed to imply it wasn’t dead. As I continued, of course the siren sounded and I probably rang 911. After checking on my iPad, I found the forum and attempted several times to follow the directions. It took about 10-15 minutes of repetition to finally reach success. This really sucks! I kept reading that everyone hopes the next update will fix this. Me too!!!

This literally just happened to me this morning I panicked. The sound and vibration was working but completely black screen! I did a hard reset after seeing all your posts and it worked. Now im scared for this to happen again. Seeing all ur post it seems to be common.

Brand new iPhone 15 pro and this happened within a week of getting it. Pulled it off the charger in the morning and it was black, but made sounds for screenshotting. After ten to fifteen attempts it’s finally restarting with the forced restart. They need to fix this.

I have a 7 month old iPhone 15 Pro running iOS 17.4.1. Not a Pro Max. I set an alarm last night for this morning. I woke up early and and reached for my phone on the magnetic charger. I tapped on the screen to check the time. Nothing. The black screen of death. I tried the normal start by pressing and holding the side button. Nothing. I thought the phone had not charged overnight, even though it had over 70% charge when I went to bed. I plugged it into an Apple 20 watt charger, waited a few minutes to see if it would start charging. Nothing. So I did an internet search and found this group discussion. I tried the suggestion of quickly pressing the volume up, then volume down, followed by the normal side button start. Nothing.

I decided to try calling my phone from my iPad Pro. I used my Google Voice app and WiFi calling. Success. My iPhone display lit up with the Google Voice app showing that I was getting a call. I answered the call, said a couple of words to make sure it was working.

I hung up and my normal background home page appeared - folders and wallpaper.

Not sure what the problem is, hopefully Apple fixes it soon. I normally keep my previous iPhone and iPad in case my new ones have problems. I waited longer than normal before upgrading to my current iPhone and iPad. My older ones don’t support iOS 17.x.x. I won’t be waiting as long before I upgrade again. Fortunately, I had a new iPad Pro.

Hopefully this helps in case pressing all the buttons to force a restart fails.

My iphone 15 keeps doing this! This morning the alarm was going off but the screen wouldn’t light up so i could see where to turn it off. I started pressing all the buttons then it triggered some alarm and called 911…. I had to tell them so sorry was just trying to turn off my phone. Ugh! Ive had this phone less than a month!

Add me to, what appears, a growing list. Same thing happened just last night/this morning (April 22, 2024). Phone working fine, placed on charger before going to bed (at 1:30 AM--a mother's work is never done) and upon picking phone up at 8:00, screen black, won't open, won't do anything.

APPLE FIX THIS ISSUE, it's been going on FAR TOO LONG!!! Dating back, on this first page only, to OCTOBER, 2023.

Thank to jjoya0329 for typing in this fix. It worked, but THIS SHOULD NOT HAPPEN on a brand new phone especially (purchased in January 2024)

This just happened to me. I woke up this morning after leaving my phone charged overnight and it will not turn on. I can hear my charger making that sound and vibrating when I put in, and my ringer works. I tried resetting it but it wont turn on!

Same issue last night and the night before. $1300 on a new phone and this is what I get! :(

Hello,

The issue has been fixed in iOS 17.1

Good luck.

Unfortunately, there were the same issue in the morning and already iOS 17.1 T_T

Just happened to me , and I’m on 17.1

HAPPENING TO ME RIGHT NOW! This is ridiculous!

I don't think its fixed because it happened to me last night and I'm on IOS 17.1

This is happening to my phone, it happened a week ago after I got my phone, and it happened again last night. i have reached out to apple support ad hopefully get a replacement.