iPhone 15 Pro Max Black Screen

I have had my iPhone 15 pro max less than a month and this is the second time I have experienced the black screen of death. It Normally happens possibly whilst charging my phone through the night. Come the morning I’m faced with the issue. The buttons make sounds and vibrations as if the phone is on. However I am unable to reset or turn the phone off and on. The first time lasted a few hours into the morning where I would receive calls and notifications, but unable to see or answer. The second time until my set alarm went off and then the phone reset itself


[Edited by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Oct 10, 2023 11:40 PM

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Posted on Oct 15, 2023 4:43 AM

I had the same thing happen while charging my phone overnight. I could feel the vibrations and sounds but screen was black. I even had someone call me and it rang but the screen would not come on. I ended up restarting with the volume up volume down and hold the power button until it reset. Came back on without issue.


Apple please look into this.

61 replies

Nov 5, 2023 8:51 PM in response to gam3r

I’m going to turn off raise to wake and report back in few days


Also something odd worth mentioning and need you all to respond to cross check.


I always leave my phone connected at work during the day as well.


but I only recollect this happening during night when asleep and realizing when I wake up.


is it same for you all?, could it be alarm causing this?

Dec 2, 2023 6:16 AM in response to Blueberrsunris10

to add to my previous comment: I said Battery issues were less with the last update along with the black screen; Now battery issues back too 🙇‍♀️. This is terrible! I want to get rid of this iphone 15, should have waited at least half a year until they iron out the kinks .. only wrote one email and my last comment just now and battery charge down from 100 to 86

Jan 6, 2024 2:53 AM in response to Blueberrsunris10

It just happened to me! In my attempts to “turn it back on,” I felt the strong vibrations to seemed to imply it wasn’t dead. As I continued, of course the siren sounded and I probably rang 911. After checking on my iPad, I found the forum and attempted several times to follow the directions. It took about 10-15 minutes of repetition to finally reach success. This really sucks! I kept reading that everyone hopes the next update will fix this. Me too!!!

Apr 22, 2024 5:28 AM in response to Blueberrsunris10

Add me to, what appears, a growing list. Same thing happened just last night/this morning (April 22, 2024). Phone working fine, placed on charger before going to bed (at 1:30 AM--a mother's work is never done) and upon picking phone up at 8:00, screen black, won't open, won't do anything.


APPLE FIX THIS ISSUE, it's been going on FAR TOO LONG!!! Dating back, on this first page only, to OCTOBER, 2023.


Thank to jjoya0329 for typing in this fix. It worked, but THIS SHOULD NOT HAPPEN on a brand new phone especially (purchased in January 2024)

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iPhone 15 Pro Max Black Screen

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