iPhone 15 Pro Max Black Screen

I have had my iPhone 15 pro max less than a month and this is the second time I have experienced the black screen of death. It Normally happens possibly whilst charging my phone through the night. Come the morning I’m faced with the issue. The buttons make sounds and vibrations as if the phone is on. However I am unable to reset or turn the phone off and on. The first time lasted a few hours into the morning where I would receive calls and notifications, but unable to see or answer. The second time until my set alarm went off and then the phone reset itself

[Edited by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Oct 10, 2023 11:40 PM

Best reply

jjoya0329

Level 1

9 points

Posted on Oct 28, 2023 4:22 AM

I hope my writing will help someone.

I am also using 15 max and I have to Force restart iPhone.

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the side button

I hope it will be fixed in the next update.

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58 replies

Bandit81

Level 1

8 points

Nov 1, 2023 10:40 AM in response to Juanpis90

Ya and a diff phone isn’t going to help !!! At all. Mine hasn’t done it since I shut off the .. raise to wake

Nov 1, 2023 6:20 PM in response to rsaldana5

It happened to me just now and the update is already 7.1

tranp10

Level 1

8 points

Nov 1, 2023 11:40 PM in response to tranp10

gam3r

Level 1

6 points

Nov 8, 2023 9:27 PM in response to Blueberrsunris10

I can confirm it is happening even with raise to wake turned off. It is 100% repro, like happening everyday now

Nov 10, 2023 4:17 PM in response to jjoya0329

This is really helpful. Thank you for sharing this. It works like magic! My problem is solved for now.

Nov 17, 2023 2:40 AM in response to Blueberrsunris10

What he said ^ Works

Nov 24, 2023 8:58 PM in response to MrBill3

No it hasn’t it has happened on my phone twice.

nancisev

Level 1

8 points

Dec 24, 2023 3:07 PM in response to Juanpis90

This has happened to me several times since I got my 15 pro max in October ‘23. The fix works but I am worried that something is wrong and eventually it won’t restart.