I have ipod touch, but cant seem to buy songs from itunes???

I can no longer buy songs from my itunes for my ipod touch. It says I need to verify payment then goes to manage payment and wont load then

iPod, iOS 9

Posted on Oct 11, 2023 2:16 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2023 6:15 AM

Hello Apple1414ok,


We see you're having some issues purchasing iTunes content and you already checked out how to Buy music from the iTunes Store on your iPhone or iPad.


To confirm, you're seeing a loading screen when you try updating your payment method when prompted. Is that right?


If so, you might try restarting to see if that helps: Restart your iPhone


To rule out connection issues, you could also test another Wi-Fi network.


You could also try updating the payment method from a different device: Add a payment method to your Apple ID


We hope that helps. Take care.

6 replies
Question marked as Top-ranking reply

Oct 12, 2023 6:15 AM in response to Apple1414ok

Hello Apple1414ok,


We see you're having some issues purchasing iTunes content and you already checked out how to Buy music from the iTunes Store on your iPhone or iPad.


To confirm, you're seeing a loading screen when you try updating your payment method when prompted. Is that right?


If so, you might try restarting to see if that helps: Restart your iPhone


To rule out connection issues, you could also test another Wi-Fi network.


You could also try updating the payment method from a different device: Add a payment method to your Apple ID


We hope that helps. Take care.

Oct 14, 2023 4:41 PM in response to Apple1414ok

Hi, Apple1414ok,

Have you signed into iTunes? If not, try signing in. If you are signed in, and it won't let you buy songs, try seeing if your billing info is incorrect, that can cause it.

If your billing info is right, and you are signed in, try buying songs from your computer, then try to synchronize your iPod touch. If none of those work, try checking Reddit, they might have a solution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have ipod touch, but cant seem to buy songs from itunes???

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