Hi,
A few years ago, I bought a used iPhone 6s on eBay unlocked. I have been using it since then without trouble. Recently I changed to a different network provider and now the SIM seems to be locked. The phone has been reset to factory, but SIM still locked.
Is there any way to know who the original network provider was?
Thanks for any help!
... now the SIM seems to be locked.
What makes you say this?
What exactly is happening?
iPhone's don't normally just lock to a carrier for no reason. If it is locked, something had to happen for it to get locked, and it would be hard to imagine it getting locked to the original carrier if it has not been used with it.
The only way this could have happened was if the iPhone was unlocked by hacking it or other unsupported means, and then was updated or restored. These side-unlocks will get undone when you update or restore the iPhone.
Otherwise, its more probable it got locked to whatever carrier you were using before. Contact them first and see if its locked to them.
Is there any way to know who the original network provider was?
Only Apple can find this out. Nobody else can, and neither can those services online that purport to be able to do so.
click here ➜ Contact Apple Support to Identify the iPhone carrier
... now the SIM seems to be locked.
What makes you say this?
What exactly is happening?
iPhone's don't normally just lock to a carrier for no reason. If it is locked, something had to happen for it to get locked, and it would be hard to imagine it getting locked to the original carrier if it has not been used with it.
The only way this could have happened was if the iPhone was unlocked by hacking it or other unsupported means, and then was updated or restored. These side-unlocks will get undone when you update or restore the iPhone.
Otherwise, its more probable it got locked to whatever carrier you were using before. Contact them first and see if its locked to them.
Is there any way to know who the original network provider was?
Only Apple can find this out. Nobody else can, and neither can those services online that purport to be able to do so.
click here ➜ Contact Apple Support to Identify the iPhone carrier
Only the carrier it is locked to can unlock it for use on a different carrier.
Logically, that would be the carrier you were previously using.
Contact them.
Keep in mind that the carriers are under no legal obligation to unlock it for you.
If you are not a current or former customer of the carrier it is locked to, it’s unlikely they will unlock it.
That was insightful. Bearing in mind I bought it second-hand, I have no way of knowing how the device got unlocked in the first place.
Thankfully, asking my old network provider got it sorted.
Cheers
Thanks, that helped and it worked.
Mind you, unless the original owner had the same network provider as me, I don’t understand how my provider could unlock it.
I’m just happy it worked. Cheers!
iPhone fixed 6
iPhone 6s SIM locked
