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I can't get my messages on my Mac

the Mac said it was downloading my messages but they don't show up

MacBook Pro 16″, macOS 10.15

Posted on Oct 11, 2023 7:17 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2023 7:56 AM

Hello Timneedinghelp,


The support article linked to your posting explains how to set up Messages for your Mac. Please make sure to follow this guidance first: Use Messages on your Mac - Apple Support.


Once those steps are completed, take a look at this article for troubleshooting the issue further: If you can’t send or receive messages on your Mac - Apple Support.


We hope this helps. Let us know if we can assist with anything else at all. Take care.



1 reply
Question marked as Top-ranking reply

Oct 12, 2023 7:56 AM in response to Timneedinghelp

Hello Timneedinghelp,


The support article linked to your posting explains how to set up Messages for your Mac. Please make sure to follow this guidance first: Use Messages on your Mac - Apple Support.


Once those steps are completed, take a look at this article for troubleshooting the issue further: If you can’t send or receive messages on your Mac - Apple Support.


We hope this helps. Let us know if we can assist with anything else at all. Take care.



I can't get my messages on my Mac

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