Why can't I change my billing address even though all the card credentials are correct?

It says invalid every time I put in the card details, the region says the correct country and all, and the shipping address is correct but it doesn't let me change the billing address so that my family's Apple Music plan will work for me too. Please help.

iPhone 13 mini, iOS 16

Posted on Oct 11, 2023 10:43 AM

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1 reply

jmarse1

Community Specialist

Oct 12, 2023 10:36 AM in response to madeleineJ00

Hi madeleineJ00,

If it's showing invalid, it could be a discrepancy in how you're typing the information vs what your bank expects. With that said, we'd recommend reaching out to your bank to determine the exact way the information should be entered.

Cheers.

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Why can't I change my billing address even though all the card credentials are correct?

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