Unable to update billing address due to $0.81 balance on Apple Account
Dear Customer Support,
I hope this message finds you well.
I am writing to seek assistance regarding a challenge I am currently facing with my account. I have a balance of $0.81, and I am unable to add my credit card due to the need for an update to my billing address, specifically a change in country. However, since I cannot reduce my balance to $0.00, I am stuck in a loop where I cannot update my country in the account profile or purchase any app that costs $0.81.
Could you please provide guidance on how I can resolve this issue as soon as possible? I need to purchase some apps urgently, and adding my credit card is essential to do so.
Thank you for your prompt attention to this matter.
Best regards,
ARK Reepon
[Re-Titled by Moderator]
Original Title: Billing Address Change problem.
MacBook Pro 14″, macOS 15.5