iPhone 15 Pro Max switching to 123 pad from ABC pad

My iPhone 15 Pro max is converting to number pad in the middle of a typing on the letter board. Help

iPhone 15 Pro Max, iOS 17

Posted on Oct 11, 2023 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2023 11:40 AM

Hello Mullydog,


Let's use the steps below to make sure that your iPhone is up to date:


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


You can also find those steps in this resource: Update your iPhone or iPad - Apple Support


If your iPhone is all up to date, let's restart: Restart your iPhone - Apple Support Updating and restarting can sometimes help address odd behaviors.


Should that still persist, does this happen with a single app, or every app that utilizes the keyboard?


Additionally, does this occur every time you use the keyboard, or does this only happen intermittently?


Let us know, and we'll keep moving forward based on those details.

3 replies
Question marked as Top-ranking reply

Oct 12, 2023 11:40 AM in response to Mullydog

Hello Mullydog,


Let's use the steps below to make sure that your iPhone is up to date:


1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


You can also find those steps in this resource: Update your iPhone or iPad - Apple Support


If your iPhone is all up to date, let's restart: Restart your iPhone - Apple Support Updating and restarting can sometimes help address odd behaviors.


Should that still persist, does this happen with a single app, or every app that utilizes the keyboard?


Additionally, does this occur every time you use the keyboard, or does this only happen intermittently?


Let us know, and we'll keep moving forward based on those details.

Mar 27, 2024 8:18 PM in response to Mullydog

i have similar issue here. The number key is very close to t

he rim and it is very easy to trigger with your palms. Similar triggering happens with the return key on th

e right. Apple needs to fix th

e keyboard software to distinguish between palm and fingers hitting the keys. It should track where the figures last position and reject any rapid changes to the control keys not possible to be reached by figures.

Mar 27, 2024 8:20 PM in response to Mullydog

i have similar issue here. The number key is very close to t

he rim and it is very easy to trigger with your palms. Similar triggering happens with the return key on th

e right. Apple needs to fix th

e keyboard software to distinguish between palm and fingers hitting the keys. It should track where the figures last position and reject any rapid changes to the control keys not possible to be reached by figures.


if you

noticed, while ty

ping th

is message, t)3 returns kets and t)

e numbers are activat3d regularly

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iPhone 15 Pro Max switching to 123 pad from ABC pad

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