how do I authenticate
my internet does not let me open specific web sites
MacBook Pro 13″, macOS 10.15
Question marked as
User profile for user:
chuckbl
User level:
Community Specialist
Hello Ashley_Lopez,
For difficulties with opening webpages, you'll want to follow the steps below:
- Reload the page
- Install software updates and restart
- Check Safari extensions
- Test with a private window
- Check Safari settings
- Check iCloud Private Relay
- Check VPN or other security software
- Check network settings
You can find more details on each of those steps in this resource: If Safari doesn't open a page or work as expected on your Mac - Apple Support
Should that still persist, do you receive a particular error or prompt when you attempt to open an affected website?
Let us know, and we'll keep moving forward from there.