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I’ve looked at all the advice given but when I go to reset in general settings I can’t find the option to reset network settings, has it moved or is it under something else?
iPhone 13, iOS 17
I’ve looked at all the advice given but when I go to reset in general settings I can’t find the option to reset network settings, has it moved or is it under something else?
iPhone 13, iOS 17
Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.

Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
If the above fails...

Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings: All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.


Make sure you have the latest updates installed.

If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.

Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
If the above fails...

Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings: All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.


Make sure you have the latest updates installed.

If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.

PDP Authentication failed