Paying

hello. I want to contact apple to get a refund but i cant. For some reason i linked my new visacard to an apple id account but 39$ were taken out of nowhere. When i searched i saw a purchase of call of duty coins. The point is i dont play call of duty. it may be my little brother have bought it but at that time it was linked to another visacard. The purchase was at jul2022 and i think i was charged twice. Because if anyone bought anything it charge the old visa. But i just linked the new one and i was charged. I wonder if you can help me please because i need the money. Thank you

iPhone 12 Pro Max, iOS 17

Posted on Oct 11, 2023 3:30 PM

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1 reply

Oct 12, 2023 1:52 AM in response to Karrar1

It sounds like you had an outstanding debt for a previous purchase for which the system was not able to collect. As soon as you recently entered a valid patent method the system charged you for the previous debt.


You are responsible for the charges made by anyone that you allow access to your device and your account.


You can speak to Apple Support regarding the issue.

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Contact Apple for support and service – Apple Support


M1 Mac mini, macOS 14;  Watch, series 7 GPS/cellular, watchOS 10.0.1; iPad Pro 2nd Gen, iPadOS 17.0.3; iPhone 12 Pro, iOS 17.0.3; TV 4th Gen, tvOS 17; HomePods, audioOS 17 and Airport Express w/ Airplay 2

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Paying

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