Start up screen. Forgot password. WILL NOT DISPLAY OPTIONS TO RESET PASSWORD.

On start up screen asks for password( forgot) for touch id. I can not get it to display the reset password options.

MacBook Air (M2, 2023)

Posted on Oct 11, 2023 5:14 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2023 5:44 PM

The following support article lists several options for resetting your Mac password: https://support.apple.com/en-us/HT202860


If you’ve forgotten the password for your Mac and are unable to use any of the options listed in the support article above, you may be able to reset your password from macOS Recovery. You can learn more here: https://support.apple.com/en-us/HT212190

1 reply
Question marked as Top-ranking reply

Oct 11, 2023 5:44 PM in response to Stuff666

The following support article lists several options for resetting your Mac password: https://support.apple.com/en-us/HT202860


If you’ve forgotten the password for your Mac and are unable to use any of the options listed in the support article above, you may be able to reset your password from macOS Recovery. You can learn more here: https://support.apple.com/en-us/HT212190

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Start up screen. Forgot password. WILL NOT DISPLAY OPTIONS TO RESET PASSWORD.

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