Custom Transparency Mode Keeps Turning Off

A few have asked this question already but there have been no clear answers yet. Today my custom transparency mode turned off while I was wearing the AirPods. Always turns off when I return them to the case, and occasionally they turn off while wearing them. Please advise.

AirPods Pro (2nd generation)

Posted on Oct 11, 2023 7:28 PM

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1 reply

Oct 11, 2023 7:50 PM in response to christopherfromkirbyville

christopherfromkirbyville Said:

"Custom Transparency Mode Keeps Turning Off: A few have asked this question already but there have been no clear answers yet. Today my custom transparency mode turned off while I was wearing the AirPods. Always turns off when I return them to the case, and occasionally they turn off while wearing them. Please advise."

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If Custom Transparency Mode Keeps Turning Off:


A. Reset your AirPods: How to Reset your AirPods and AirPods Pro - Apple Support


B. Overview this Link: AirPods Pro and AirPods Max Active Noise Cancellation and Transparency Mode - Apple Support


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Custom Transparency Mode Keeps Turning Off

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