notes app is crashing
I am not able to open my face id locked note. it crashes immediately after face id is active
iPhone 14 Pro Max
User profile for user:
Gena_D
User level:
Community Specialist
Hello harsh vardhen,
We have a great support article that might help with this. Please take a look at it here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support. Follow this guidance:
"Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
We hope this helps. Let us know if we can assist with anything else at all. Take care.