Maps not working after 16.7.1 update?

Maps app says can’t locate places as server is down.

iPhone 11, iOS 16

Posted on Oct 12, 2023 4:42 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2023 8:15 AM

Hello Dht1106,


It doesn't appear there are currently any reported outages: Apple - Support - System Status


For difficulties with Maps, you'll want to follow the steps below:


• Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy & Security, then tap Location Services. Make sure Location Services is on, and Maps is set to While Using the App or Widgets.
• Set the date, time, and time zone correctly on your device. In the Settings app, tap General, then tap Date & Time. If possible, turn on Set Automatically.
• Turn on cellular data or Wi-Fi so that you have an active connection. In the Settings app, tap Wi-Fi or Cellular, then select a network or cellular plan.

Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. If you still can't find your current location in Maps, close the Maps app and reopen it. You can also try to restart your iPhoneiPad, or iPod touch.


You can also find those steps in this resource: If Maps isn't working on your Apple device - Apple Support


Should that still persist, is this happening with multiple locations?


Is the Maps app still accurately reflecting your current position?


Let us know, and we'll keep moving forward from there.

1 reply
Question marked as Top-ranking reply

Oct 13, 2023 8:15 AM in response to Dht1106

Hello Dht1106,


It doesn't appear there are currently any reported outages: Apple - Support - System Status


For difficulties with Maps, you'll want to follow the steps below:


• Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy & Security, then tap Location Services. Make sure Location Services is on, and Maps is set to While Using the App or Widgets.
• Set the date, time, and time zone correctly on your device. In the Settings app, tap General, then tap Date & Time. If possible, turn on Set Automatically.
• Turn on cellular data or Wi-Fi so that you have an active connection. In the Settings app, tap Wi-Fi or Cellular, then select a network or cellular plan.

Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. If you still can't find your current location in Maps, close the Maps app and reopen it. You can also try to restart your iPhoneiPad, or iPod touch.


You can also find those steps in this resource: If Maps isn't working on your Apple device - Apple Support


Should that still persist, is this happening with multiple locations?


Is the Maps app still accurately reflecting your current position?


Let us know, and we'll keep moving forward from there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Maps not working after 16.7.1 update?

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