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iMessage can not connect my phone number

My iMessage can’t connect to my phone number

iPhone XR, iOS 17

Posted on Oct 12, 2023 6:23 AM

Question marked as Top-ranking reply

Posted on Oct 13, 2023 9:33 AM

Thanks for reaching out 芸瑄,


It sounds like you're having some difficulty updating your phone number with Messages. We can help.


You can start with this steps to Add or remove your phone number in Messages or FaceTime:


Set up your phone number
On your iPhone:
1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
2. Tap Send & Receive. If you see "Use your Apple ID for iMessage," tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
When you first set up Messages on your iPhone, you can sign in with your Apple ID to use Messages across all your devices.
3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.
4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.
On your other devices, you can now turn on the phone number that you just set up:
* Turn on your phone number for your Mac
* Turn on your phone number for your iPad or iPod touch



Hope that helps.


Take care.


1 reply
Question marked as Top-ranking reply

Oct 13, 2023 9:33 AM in response to 芸瑄

Thanks for reaching out 芸瑄,


It sounds like you're having some difficulty updating your phone number with Messages. We can help.


You can start with this steps to Add or remove your phone number in Messages or FaceTime:


Set up your phone number
On your iPhone:
1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
2. Tap Send & Receive. If you see "Use your Apple ID for iMessage," tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
When you first set up Messages on your iPhone, you can sign in with your Apple ID to use Messages across all your devices.
3. In the "You can receive iMessages to and Reply From" section, make sure that your phone number and Apple ID are selected.
4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.
On your other devices, you can now turn on the phone number that you just set up:
* Turn on your phone number for your Mac
* Turn on your phone number for your iPad or iPod touch



Hope that helps.


Take care.


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iMessage can not connect my phone number

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