I am getting payment problem emails and I don't remember signing up. How do I cancel.

I've been trying to cancel my subscription -which I didn't know I had. Getting emails about a billing problem and have tried, but can't get it done!

Posted on Oct 12, 2023 9:29 AM

Reply
Question marked as Best reply

Posted on Oct 12, 2023 6:36 PM

Are you sure those emails are from Apple? "You've got a billing problem, click this link to resolve it" is a common pattern in phishing scams. See info in here:

Identify legitimate emails from the App Store or iTunes Store - Apple Support


1 reply

I am getting payment problem emails and I don't remember signing up. How do I cancel.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.