I'm trying to find out if this is a known issue or intended?
I have the following:
While I'm on a Zoom call, when I press either side of the earbud once, mute doesn't work at all. Holding it just turns Transparency mode on or off. This seems to be the case where mute doesn't work regardless of what I'm using.
What is going on?
MacBook Pro (M1, 2020)
This functionality was part of the Sonoma announcement combined with firmware 6A300/6A301 for the AirPods but it doesn't appear to work (yet)
All I get on my MacOS devices is the "cannot control mic with AirPods" notification, yet on mobile devices the function works perfectly.
I'm now on 14.2 but still get the same notification. It would be nice if it was either acknowledged or even better, implemented, as it is a pretty useful feature to have when on a call.
This functionality was part of the Sonoma announcement combined with firmware 6A300/6A301 for the AirPods but it doesn't appear to work (yet)
All I get on my MacOS devices is the "cannot control mic with AirPods" notification, yet on mobile devices the function works perfectly.
I'm now on 14.2 but still get the same notification. It would be nice if it was either acknowledged or even better, implemented, as it is a pretty useful feature to have when on a call.
I have the same issue:
MacBook Pro M1 13" 2020 MacOS Sonoma 14.0
Airpods Pro 2 (lightning) model no: A2698, version 6A305
When I'm on a call I get the "cannot Control Mic with AirPods" notification when I press it for mute & unmute.
It does not matter which app I am using. Tested with Microsoft teams, facetime, zoom, and google call. Same issue everywhere.
The same function works perfectly with iPhone 11.
Do you have any solution?
Its need to be implemented in zoom, ive created a feature-request in zoom community, hope this simple feature will arrive soon
https://devforum.zoom.us/t/support-for-macos-14-airpods-mute-api/98345
Seems to happen with anything that records (I tested this by recording audio via Snagit and Slack).
From my own research, it seems maybe it's because the mute functional is on the application layer so it's has to be implemented per application. For example, my old Jabra earbuds was muted at the hardware level so when I press the mute button on the earbuds, it's literally turns off the mic within the earbuds. Therefore nothing on the MacBook gets fed audio from the earbuds.
Am I correct to say maybe that is the reason that it doesn't work? That the Airpods simply hasn't built the mute integration with Zoom and other products yet?
One last bit that might help, with my Jabra earbuds, when I press mute on them, the Zoom meeting still shows me as unmute but it just no longer picks up the mic due to it being muted physical via the earbuds. So it wasn't necessarily interacting with the application or macbook at all when I press that button.
I am more Teams user, it seems to be happening with every app on Macbook, which uses microphone, very annoying since iPhone has zero problems!
I have the same issue (using Google Meet) on MacOS 14.2.1 (23C71) and M1 Max chip. Would love to have this functionality enabled!
There is a workaround that seems to work on all video conferencing applications 🚀.
https://apps.apple.com/us/app/mutepod/id6478760853?mt=12
Just done a bit more testing... looks like it is limited to Microsoft Teams... nuts!
That is what I get when on a Teams call but any apps still gets the same old "Cannot control mic" notification. Oh well... thanks Microsoft, not Apple.
Hi jefferyvma,
It appears that mute is not a function of the controls on the AirPods Pro 2nd generation. Here is a guide to the available controls:
"AirPods Pro (2nd generation) controls
With the Touch control on the stem of both AirPods Pro (2nd generation), you can do any of the following:
AirPods controls - Apple Support
Cheers!
Is that specifically for MacBooks? Because it works just fine with my iPhone and Zoom. I press the control once while on a zoom meeting on my iPhone and it mutes it (even the Zoom app shows mute, so it's controlling that application)
You can check your settings to see how touch controls are configured specifically for Mac:
"Change how you end a call and mute yourself with your AirPods Pro
By default, you can double-press the stem on your AirPods to end a call, and press once to mute and unmute, but you can switch these controls.
, then tap the name of your AirPods near the top of the screen. Tap End Call or Mute & Unmute, then choose Press Once or Press Twice. The other option automatically switches.
> System Settings, then click the name of your AirPods in the sidebar (you may need to scroll down). On the right, select an option next to “End call” or “Mute & unmute.” The other option automatically switches."Change settings for AirPods Pro (all generations) - Apple Support
Cheers!
I have the same issue. I cannot mute Google meet using Chrome or Safari. The 3rd party app listed above does not solve the problem. It will keep the mic on all the time causing distorion when listening to music.
Hello jefferyvma,
Just to confirm, does this only happen when using the Zoom app, or does it happen when using other apps as well? That information will help us proceed.
If the issue only happens when using that app, we would suggest reaching out to the app developer for assistance.
This link explains how to contact an app developer, and may help: How to contact an app developer
Contact the developer of a macOS app
1. Open the App Store on your Mac.
2. Click the sign-in buttonor your photo.
3. A list of apps appears. Click the app that you want. If you can't find the app, use the search bar.
4. The app's product page appears. Click Support or App Support. If you don't see Support or App Support, make sure that you're signed in with the correct Apple ID.
Thanks!
Hello jefferyvma,
This resource specific to macOS Ventura doesn't list being signed into your Apple ID as a requirement for accessing those options: Use AirPods with your Mac - Apple Support
Since you are still unable to adjust the settings for your AirPods via your Mac, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into your particular situation further.
Take care.
Same problem here
"Cannot Control Mic with AirPods Pro"
I get the same error message with
Mute Doesn't Work With Macbook and Airpods Pro 2
