Powerbeats Pro after 2 years of use have stopped connection with one ear after 30 minutes when fully charged, what is the fix?
[Re-Titled by Moderator]
Beats
Thanks for reaching out Mikescruggssr,
It sounds like your Powerbeats Pro isn't holding a charge. We can help.
Every battery eventually needs to be replaced. If you find your Beats are no longer able to hold the charge they used to, you may need to look into service options. You can review the options for your region here: Beats Repair & Service.
Hope that helps.
Take care.
Thanks for reaching out Mikescruggssr,
It sounds like your Powerbeats Pro isn't holding a charge. We can help.
Every battery eventually needs to be replaced. If you find your Beats are no longer able to hold the charge they used to, you may need to look into service options. You can review the options for your region here: Beats Repair & Service.
Hope that helps.
Take care.
Mikescruggssr,
Thanks for providing us this those details. At this time, we suggest that you have your Beats inspected by an Apple certified technician. They will be able to determine if this behavior is related to the hardware. This resource can walk you through that process:
All the best.
That’s helpful but when I return the buds to the charging box the right earbud that continues to lose connection is still holding a charge of over 80%.
that’s why it’s so frustrating.
I purchased Powerbeats Pro ear buds from Apple and after two years the right earbud even when fully charges loses connection after 30 minutes, what is the fix?
