iPad Pro printing problem to Canon MF743Cdw

Printing (airprint) a 2 page pdf from ipad pro to Canon mf743cdw causes the second page to be very light. Happens whether or not on both sides or 2 single pages. Toner saver is off. Same document to Epson 2850, no problem. Same doc from Windows 11 PC no problem. Called Canon tech support and they had never heard of the problem.

Posted on Oct 12, 2023 2:21 PM

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Oct 13, 2023 1:10 PM in response to Skyking849

Hey Skyking849,


It sounds like you've been able to isolate the behavior to an issue with compatibility between the Canon printer and the iPad.


We'd recommend checking for and installing any updates that may be available for your iPad to see if that helps: Update your iPhone or iPad - Apple Support


You mentioned contacting Canon support, that was a good step to take as they would typically have the best information regarding the issue.


It's likely that an update from Canon for their printing software would be required to resolve the issue.


Thanks!

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iPad Pro printing problem to Canon MF743Cdw

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