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Vertical lines in front camera on iPad Pro

I suddenly have vertical lines on 2020 iPad Pro selfie camera during FaceTime, doxy.me, etc. No lines in the back camera. I updated to 16.7.1 but no luck fixing the stripes.

iPad Pro (4th generation)

Posted on Oct 12, 2023 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2023 5:21 PM

As described, your camera may have a fault requiring repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If fault is confirmed and repair is required, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider Apple's mail-in repair service:

iPad Repair & Service - Apple Support

4 replies
Question marked as Top-ranking reply

Oct 12, 2023 5:21 PM in response to soloartist

As described, your camera may have a fault requiring repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad. If fault is confirmed and repair is required, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple


Alternatively, you might consider Apple's mail-in repair service:

iPad Repair & Service - Apple Support

Vertical lines in front camera on iPad Pro

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