My iPhone 14 pro max gets unusually warm. At times so hot I need to shut it down as it is too hot to hold

If it sits in my bag it can be warm but sometimes whilst I am using it it gets soooo hot I can’t hold it. I need to to shut down for 20 mins then restart

iPhone 14 Pro Max, iOS 16

Posted on Oct 12, 2023 5:08 PM

Reply
3 replies

Oct 13, 2023 2:17 PM in response to redsonia50

Hello redsonia50,


We have a great support article that might help with this. Please take a look at it here: If your iPhone or iPad gets too hot or too cold - Apple Support. Follow this guidance:


"Your device might get warm

You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device.


If your device gets too warm

iOS and iPadOS devices have built-in protections to prevent overheating. If the interior temperature of your device exceeds the normal operating range, your device will protect its internal components by attempting to regulate its temperature. 

Avoid these conditions and activities because they might change the performance of your device:

  • Leaving your device in a car on a hot day.
  • Leaving your device in direct sunlight for an extended period of time.
  • Using certain features in hot conditions or direct sunlight for an extended period of time, such as GPS tracking or navigation in a car, playing a graphics-intensive game, or using augmented-reality apps.


If the interior temperature of your device exceeds the normal operating range, you might notice these changes:

  • Charging, including wireless charging, slows or stops.
  • The display dims or goes black.
  • Cellular radios enter a low-power state. The signal might weaken during this time.
  • The camera flash is temporarily disabled.
  • Performance slows with graphics-intensive or augmented-reality apps or features.


Additionally, if you're navigating, your device might show this alert and turn off the display: "Temperature: iPhone needs to cool down." Navigation still provides audible turn-by-turn directions. When approaching a turn, the display will illuminate to guide you through the turn."



We hope this helps. Let us know if we can assist with anything else at all. Take care.



Oct 13, 2023 6:38 PM in response to redsonia50

redsonia50 Said:

"My iPhone 14 pro max gets unusually warm. At times so hot I need to shut it down as it is too hot to hold: If it sits in my bag it can be warm but sometimes whilst I am using it it gets soooo hot I can’t hold it. I need to to shut down for 20 mins then restart"

-------


Troubleshooting Overheating iPhone:

You wouldn't have happened to have installed iOS17 on your Phone, have you? If so, note that there are loads of posts on these forums reporting this. Question is: "Just how many people have actually reported this to Apple?"


Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 14 pro max gets unusually warm. At times so hot I need to shut it down as it is too hot to hold

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