You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i upgraded to family on apple music, it will not share with family

apple music stopped working on daughters phone and ipad it stop working i thought it was a family plan so I up graded it is still not working



iPhone 11 Pro Max, iOS 16

Posted on Oct 12, 2023 6:25 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 13, 2023 2:41 PM

Hi needyop,


Make sure your daughter's devices are signed in with the correct Apple ID and connected to the internet.


You might try closing Music and restarting the iPhone:

Close an app on your iPhone or iPod touch

Restart your iPhone


If you daughter needs help, have her contact Apple Support:

Get Support


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Oct 13, 2023 2:41 PM in response to needyop

Hi needyop,


Make sure your daughter's devices are signed in with the correct Apple ID and connected to the internet.


You might try closing Music and restarting the iPhone:

Close an app on your iPhone or iPod touch

Restart your iPhone


If you daughter needs help, have her contact Apple Support:

Get Support


Thanks for using the Apple Support Communities.

i upgraded to family on apple music, it will not share with family

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.