What should I do if my Apple Music cannot verify payment information

What should I do if my Apple cannot verify payment information

Posted on Oct 12, 2023 6:34 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2023 2:44 PM

Hello adelekeadewumi117,


Just to confirm, are you receiving an error saying the payment method was declined? If so, please check out this link, which explains what to do: If your payment method is declined in the App Store or iTunes Store


How to complete your purchase if a payment failed or was declined

1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.


If you're receiving a message saying there was a billing problem with a previous purchase, or a "verification required" error, please check out this link, which may help: If a message says 'billing problem with previous purchase' or 'verification required'


Thanks!

1 reply
Question marked as Top-ranking reply

Oct 13, 2023 2:44 PM in response to adelekeadewumi117

Hello adelekeadewumi117,


Just to confirm, are you receiving an error saying the payment method was declined? If so, please check out this link, which explains what to do: If your payment method is declined in the App Store or iTunes Store


How to complete your purchase if a payment failed or was declined

1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.


If you're receiving a message saying there was a billing problem with a previous purchase, or a "verification required" error, please check out this link, which may help: If a message says 'billing problem with previous purchase' or 'verification required'


Thanks!

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What should I do if my Apple Music cannot verify payment information

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