Unknown payment

On October 12th every year I receive this payment from Apple.com. However, I'm not sure what item this payment is for. Because I don't see the description of payment from the Bill.

Could you please help me to check and clarify?

iPhone 12 Pro, iOS 16

Posted on Oct 12, 2023 7:25 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2023 7:49 PM

vphuongexv Said:

"Unknown payment: On October 12th every year I receive this payment from Apple.com. However, I'm not sure what item this payment is for. Because I don't see the description of payment from the Bill. Could you please help me to check and clarify?"

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Troubleshooting Unknown Payments:

Go Here: If you See an Apple Services Charge you don't Recognize on your Apple Card - Apple Support


also...

Contact Apple Support:

For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

1 reply
Question marked as Top-ranking reply

Oct 12, 2023 7:49 PM in response to vphuongexv

vphuongexv Said:

"Unknown payment: On October 12th every year I receive this payment from Apple.com. However, I'm not sure what item this payment is for. Because I don't see the description of payment from the Bill. Could you please help me to check and clarify?"

-------


Troubleshooting Unknown Payments:

Go Here: If you See an Apple Services Charge you don't Recognize on your Apple Card - Apple Support


also...

Contact Apple Support:

For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

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Unknown payment

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